Under the GDPR, a sub-processor is any business or contractor customer data may pass through as a side effect of using AllClient’s service. This definition is very broad and includes things some might simply consider “hardware” like cloud infrastructure.
We use partners for some business processes that are not core to our expertise but are critical to our customers having a quality experience.
While not all sub-processors apply to every customer of ours, here is the complete list:
RackSpace | USA | Cloud Infrastructure and Server Hosting of our apps and services |
Recurly | USA | Customer Payments |
Authorize.net | USA | Customer Payments |
HelpScout | USA | Customer Payments |
Survey Monkey | USA | Customer Payments |
FreshBooks | USA | Site Analytics |
USA | Telephony Services | |
Twilio | USA | Email Services |
SendGrid | USA | Email Services |
MailGun | USA | Email Services |
Zapier | USA | Integration Services |