You are looking at getting new software for your small business. Maybe it’s a CRM you need, or an Accounting system, or some other type of specialized software. The last time you got software you just paid for it up front and it was all yours. But now you are having a hard time finding software you can buy – everything is a monthly subscription.
The new model of selling software is called Software as a Service or SaaS. Actually it’s not THAT new, it’s been around now for about 25 years. The first SaaS companies started appearing around 1995, now virtually all software is delivered in the SaaS model.
The problems with buying software outright
When you have software and data that resides on a single computer you have a long list of problems you have to deal with:
Imagine having your entire customer database on your computer in your office. I am talking about physically residing on your office PC. A fire, flood, theft or a hard drive crash can completely cripple your business.
When you have software on a single computer you are tied to that computer. Unless it’s a Laptop, you can’t use that software at home or on the road or when you are vacationing in Hawaii.
If you have software you also have bugs. Bugs are problems in the software that can be small problems or big problems. When these bugs are discovered the software developer fixes them. You have to jump through a bunch of hoops to keep your software bug free.
We live in a fast paced environment, especially when it comes to computers and technology. Things change and software needs to keep up. Good software developers make monthly updates to their work to keep it relevant and fresh. Updating your software every month manually is a nightmare.
Why SaaS is better
Yes, you are going to have to pay an ongoing monthly fee in this subscription model, but all the problems outlined above are all solved.
Your software and data are in the cloud and everything is backed up. As long as you don’t share your password with anyone (or tape it to your computers) it is almost impossible for you to lose data.
When your software is in the cloud you can access it from anywhere at any time, and on any type of device. Assuming you can connect to the internet, of course.
Bug Fixes and Updates
In the SaaS model, your product is updated automatically and regularly. Bugs are fixed and updates are pushed out to you sometimes on a weekly basis. You never have to wonder if you have the latest and greatest version of the tool.
Yeah, it kinda sucks that you have to pay monthly for software now, but the SaaS application is much better, and you will be happier in the long run.